Return/Refund Policy

All Sales Are Final Policy

 

At REHLHerbs, we take pride in creating high-quality, handcrafted skincare and tea products. Due to the personal and natural nature of our products, all sales are final, and we are unable to offer refunds or accept returns.

 

Our Commitment to You

 

We want you to feel confident and supported when making a purchase. If you have any questions about a product or need guidance before ordering, please don’t hesitate to reach out at rehlherbs@rehlherbs.com. We’re here to help you choose the right items for your needs.

 

No Returns or Refunds

• We do not accept returns or exchanges for any of our products.
• Refunds cannot be issued for reasons such as a change of mind or buyer’s remorse. We encourage you to carefully review product descriptions and reach out with any questions before purchasing.

 

Lost or Damaged Packages

 

Once your order has shipped, we are not responsible for packages that are lost, stolen, or damaged in transit. For such issues, please contact the shipping carrier directly. If you need assistance, we’re happy to guide you through the process of filing a claim with the carrier.

 

Order Issues or Errors

 

If you believe your order is incorrect or your product is defective, please contact us at rehlherbs@rehlherbs.com within 7 days of receiving your order. Include your order number and photos of the issue, and we’ll do our best to make things right. While refunds are not available, we may offer store credit or a replacement when appropriate.

 

Thank you for understanding and supporting our small business. Your trust means everything to us, and we’re committed to providing you with the best possible experience.